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We are committed to your 100% satisfaction. Our goal is to make sure you are completely happy with your purchase. If you have any problems or concerns please contact us at customercare@CarAndTruckRemotes.com
We are proud of our (return/exchange) 100% customer satisfaction policy.
Returns and Refund Policy:
All of our remotes are tested before shipped and are guaranteed with NO QUESTIONS ASKED 90 DAY MONEY BACK GUARANTEE for 3 months from the date of purchase. If you are not happy with the product please contact us for return or exchange instructions. We strive to achieve 100% customer satisfaction. That's right, we are so confident that you will absolutely love our products and prices that we will give you 3 months to try them and if you don't like them just ship them back to us for a FULL refund or exchange!
Your personal information is very important to us and we are committed to your safe shopping experience.
Collected personal information:
When you purchase a product we collect your personal information such as name, address, and payment information. We also may need to ask for information on your vehicle. We might use this information to contact you for help processing your order in timely manner. We do not sell or share personal information to anyone unless to comply with the legal issues.
Credit card security:
Your credit card information is secure at all times. Orders are processed by Bank of America Merchant Services Division, Yahoo store credit card payment provider. You can feel safe shopping on our website because it is certified 100% secure and uses SSL security technology to ensure your information is safe. Our page is also tested daily by Norton, a VeriSign Company. In fact we GUARANTEE that your information is safe when shopping on our website
How to contact us:
866-690-4308 toll free
340 Waters Bend Way
Johns Creek, GA 30022
We ship via USPS first class. We usually ship within 2 business days from receipt of the payment. You will receive an email with shipping confirmation and your delivery confirmation number. S&H is flat $4.95 for the first item and then only $1.95 for each additional item. S&H is FREE for batteries and programming instructions(whether emailed or mailed via USPS).
We ship via USPS global priority. We strive to ship within 2 business days from receipt of the payment. You will receive an email with shipping confirmation and your delivery confirmation number. S&H is flat $14.95 for the first item and then only $4.95 for each additional item. Programming instructions are delivered by email. We DO NOT ship batteries international.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.